This is part 3 of my 7-part series focusing on The New School Rules. If you missed previous parts, check them out here. Before we start, please take a moment and sign up for my newsletter.
We need to approach planning as a way of thinking, not a set product or plan that has value in and of itself.”The New School Rules, pg. 11
Say what you will about Mike Tyson, but his response to a reporter prior to a fight about his opponent’s preparation nails the problem with our over-reliance on plans. “Everyone has a plan until they get hit,” he said, “then like a rat they stop in fear and freeze.” The origins of that quote float back through history tweaked by various prize fighters and military leaders. And it resonates as much in the workplace as it does in the ring.
In schools, we operate on an annual planning cycle. We set annual goals – often in the summer – and then often do our best to adhere to that plan and those goals. The main concern I have with this approach is that we are usually addressing last year’s deficits rather than today or tomorrow’s opportunity. Our system discounts current realities and values adherence to the plan over agility and front-line decision making.
The authors of The New School Rules propose a new way of planning in Chapter 1 that adopts the idea of, “plan for change, not perfection.” Here is another comparison of planning approaches from page 19:
But how do you “plan for change” and still assure those around we are not just making stuff up as we go? Something I may or may not have been accused of in the past.
The authors suggest we build roadmaps instead of manuals. “In order to become more responsive and successful, organizations need to move away from plans that act as manuals and focus on building roadmaps and logic models. Rather than dictating specific actions, these approaches give people the tools they need to make quicker and better decisions on their own.”
A roadmap orients us to a common destination. It has suggested routes and highlights potential obstacles and points of interest along the way. A roadmap also paints a picture of a successful destination. But a roadmap gives flexibility in decision-making along the way and pushes that decision to the people closest to the action. Everyone has the option to follow the roadmap step-by-step, but those wanting to adjust and make the path work for them have that option. Essentially we are defaulting to a system that encourages differentiation and only falls back on rigidity as a last result.
Empowering our teams to make adjustments to a plan will help us as leaders focus on coaching our teams, painting a picture of success, and clearing obstacles along the path. This shift in focus from serving the plan to serving the people helps us use planning as an educative experience where we learn more about ourselves along the way. When reaching that destination then, rather than celebrating and giving credit to the plan, we honor our work and the thinking that took place among our team. The team is now stronger and ready for the next opportunity.
The authors paint a picture of successful planning as when…
- There’s a greater sense of being alive
- Teams and organizations have a clear and motivating purpose
- Everyone is continuously evolving, improving, and aiming higher
Where in your daily work has planning become a finite rather than infinite activity? Where has the plan itself become the focus rather than the people? Where can you give more agency to the performers of the plan and help guide them on a roadmap rather than script each move as in a manual?
As with most things, it’s about balance. At the end of the day, your teams need to arrive at the destination. Just remember that the arrival at the finish line or the completion of a plan is not the end of the work. It may be the end of that project or that school year, but we are playing an infinite game. And the goal of our infinite game is to keep playing and continuous improvement, not to win or lose.
Meeting a goal and sticking with a plan that destroys a team along the way is shortsighted. That approach may work when a singular outcome at a singular point in time is all that matters. That’s finite thinking. And finite thinking only serves us when we are ready to stop playing the game. I’m not ready to stop and I hope you are not either.
Thanks for joining me on this look at chapter 1 of The New School Rules. Next week we will think through chapter 2 together and examine a new way to look at teaming. Here is a quick quote as a teaser:
In the hierarchical model, good leaders aim to grant some degree of authority to their staff and teams, but this authority if typically contingent – it’s a grant and can be taken back at any moment. This dynamic erodes trust and doesn’t allow authority to spread.Page 45 – The New School Rules